Every booking requires a 50% non-refundable deposit.
No refund will be given for any payment done after check in.
Payment will be made to Wonderland World Wide (WWW) sp. z o.o. , tax no. (NIP):6762553143, located at Bozego Ciala Str. 9/12, 31-059 Krakow, Poland. WWW will be responsible for sales and complaints of Wonderland Healing Center as well.
Complaints – can be sent directly with the online form at the bottom of each page. Each complaint will be taken care and answered by Wonderland World Wide sp. z o.o. (WWW) within the next 24 hours.
Check-in time 14:00 Check-out time 12:00
No smoking in public areas and inside rooms, designated smoking areas will be provided if required.
Alcohol and illegal substances are not permitted in the resort.
Wonderland Healing Center reserves the right to offer discretionary discounts and this does not affect the status of any guests who have paid the full price and no discount will then become due to them.
The customer shall not use the property except for permitted use and shall not use the property for any offensive, noisy, dangerous, illegal, entertainment, immoral or improper purposes. The customer shall not do anything which may be a nuisance or annoyance to Wonderland Healing Center and its guests, staff or owners.
The customer shall keep all Wonderland Healing Center fixtures, fittings, furniture and effects in a clean and good condition and shall replace any articles which are destroyed or missing with articles of a similar kind and of equal value.
All prices are excluded any processing fees (PayPal, Credit Cards or bank transfer fees)
Wonderland Healing Center reserves the right at its sole discretion to terminate use of the property or any of its facilities by the customer in the event of any breach of these terms and conditions. The customer will be required to vacate the property and Wonderland Healing Center shall not refund payment or accept any consequential liability damages or loss.
Wonderland Healing Center can accept no responsibility for delay or cancellation of any flights, train, buses or other forms of transport.
In the event that the customer decides to downgrade their accommodation after monies have been paid, the customer will not be entitled to any refund. If the customer wishes to upgrade the new price will apply.
The customer must comply fully with all and any health and safety regulations introduced by Wonderland Healing Center. The customer must ensure that he/she is medically and physically fit and able to use our facilities and participate in activities. Customers who have injuries or illnesses are advised to seek doctor’s advice if practicing yoga. Wonderland Healing Center is not liable for any injuries to the customer in his/her use of our facilities or participation in activities. A customer must always stop and rest if he/she is feeling any pain or sickness and inform the teacher of any previous injuries.
Wonderland Healing Center cannot accept any responsibility for loss or damage of personal possessions or valuables of the customer.
In the event of a customer having any complaint then he/she will notify the manager as soon as possible so that we may address your concerns.
Wonderland Healing Center shall not be liable for any failures beyond its control. This covers natural disasters, war, ‘acts of God’, closure of airports, civil strife, accidents or failure to perform by third parties, including suppliers and subcontractors.
Wonderland Healing Center accepts no liability for loss, damage, injury or illnesses which may be received during the customer’s stay or travelling to and from Wonderland Healing Center.
We recommend that all customers have adequate travel, cancellation and medical insurance for the duration of the trip.
These terms and conditions shall be governed by Thai Law and the parties consent to the exclusive jurisdiction of the Thai courts in all matters regarding them.
We use your personal information for improving our website only. By using our website, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use – While using our Site, we may be asked to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but not limited to your name, email address and/or IP address.
Communications – We may use your personal information to contact you with newsletters, marketing or promotional materials.
Cookies – Cookies are small data files which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many websites, we use “cookies” to collect information. You can instruct your browser to refuse and accept all cookies. However, if you do not accept cookies, you may not be able to use some parts of our website.
Security – The security of your personal information is very important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means of protecting your personal information, we cannot guarantee its absolute security.